Freight Tiger is India’s leading digital freight network, offering an integrated platform for shippers, transporters, and logistics managers. Prior to this project, the Long-Term Contracts (LTC) process was highly manual-RFQs (Request for Quotations) were shared over emails and spreadsheets, resulting in poor visibility, low participation, and inconsistent follow-ups from transporters.

To address these challenges, we designed a dedicated LTC module that allows transporters to view, bid, and manage RFQs through a single, streamlined interface. The experience includes features like live bidding status, automated notifications, bidding history, and document access-built to improve clarity, reduce friction, and encourage higher engagement.

The new module drove a 30% increase in RFQ participation and a 22% improvement in contract win rates within the first quarter of launch. Transporters and logistics teams now benefit from faster coordination and a more transparent, confident bidding process.